|
I am very pleased with [your technician's] work. [He] is conscientious, efficient and neat. He was patient in answering my questions and granting my numerous requests. The project turned out exactly as I had envisioned it. Thank you. Henriette Salek 
Thank you for creating such a wonderful company where the concept of customer service is both understood and applied. Now I'm warm and safe and completely happy with everything your staff has done (and I should say that I'm a perfectionist and rarely 100% satisfied with a job). I now have a POM plan and really do have peace of mind that if I have a problem, your company will be able to help.Betsy Flynn I cannot tell you how relieved I was that your team of plumbers (read: heroes!) found my $24,000 engagement ring in a pipe over 14 feet long! My gratitude in writing cannot match what I feel in my heart. Thanks again! [Name respectfully withheld] I am writing this letter to comment your employees and your operation in general. My heater stopped working on a Friday. This was the beginning of the coldest weekend in 5 years. [The PANN Technician] was wonderful and you would never have known that he had had a very hard and long day. He is exemplary. It appears to be catchy, as I was impressed with everyone I came into contact with at your company. You must be proud as contractors are not known for such service. Kimberley Lincoln 
We wanted to send a note of thanks for the great job your guys did at our residence. We were so pleased with your company...your guys were professional, neat, cleaned up everything...even wore booties on their feed so as to not mess up my kitchen floor. We really appreciated their work and that of your company. I'm sure we will be scheduling more work from you in the near future.Mr. & Mrs. Gregory Fulchino You are your staff have put in a tremendous amount of time at our building since I asked you to look at our 100-year old steam heat system and come up with recommendations to save oil and money. Now that we're halfway through the heading system [improvements], I checked with our oil company to see what the results have been. They're extraordinary. We're burning fuel 31 percent more efficiently this year and using 2,000 gallons less oil this year despite it being a colder winter. I can't thank you enough for your help and your patience in tracing the pipes throughout our system, diagnosing the problems and explaining what you were doing in a way that helped me convey the importance of your work to the owner/residents of our building. Bennie DiNardo, President 114 the Fenway Condominium Trust 
You folks are terrific!
The reasons for my positive response to your services and marketing materials probably go back to an earlier incarnation in which I was in marketing and marketing research...I simply cannot resist a savvy marketing strategy and I know full well that no one can market so successfully a business like yours unless the business itself is built upon the customer service imperative.Joanne Goldberg It is very unusual these days to deal with a thoroughly honorable firm such as the Robert L. Pann Co. I wish to thank you for your high standards. Should your service be required in the future I certainly would use your firm again. A.N. Rubin We describe PANN as honest, dependable, knowledgeable and clean. They are certainly a full service operation. Patsy & George Conrades 
Thanks for all the great work on our house over the past two weeks. I have to say it has been an absolute pleasure. When I think about spending so much money, it is always a little upsetting. But in my opinion, Robert L. Pann Co., is worth every penny. All of the work and service you have provided has exceeded any reasonable expectation. You guys are Wonderful!Paul and Moying Marcus
Air Conditioning / Carpentry / Duct Cleaning / Electrical / Heating / Plumbing / Remodeling / Water Filtration / About Us / Contact Us / Ask the Pro / Request an Estimate / PANN Peace of Mind / Employment / Testimonials / Awards / Home / |
