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Our Code Of Ethics – Pann Home Services

Pann Home Services is proud to be a member of The Nexstar Network, an international “best practices” association of plumbing, heating & cooling contractors. As such, we fully subscribe to their Code of Ethics, and practice all of its component parts daily.

Customers

WE WILL SERVE our customers with integrity, competence, and objectivity.
WE WILL DELIVER to our customers all that we promised through value-added services.
WE WILL PERFORM our work to meet or exceed technical codes.
WE WILL EXPLORE each customer situation in sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.

Employees

WE REGARD our employees’ satisfaction on a par with customer service and company profitability.
WE WILL provide training for all our employees on an ongoing basis to improve and uphold high performance standards

Professional Responsibility

WE WILL PERFORM jobs for which we are qualified by our experience and technical competence
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
WE WILL NOT advertise our services in a deceptive manner.
WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve: our fellow contractors, our own employees, our suppliers, and the public at large.

Social Responsibility

WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements within the communities we serve.
We WILL SUPPORT support our communities in whatever way possible to return the commitment our many customers have given to us.

Earnings

WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will becommensurate with the quality of the services we deliver and the responsibility we accept.
WE WILL MAINTAIN a profitable business as part of our responsibility to our employees and our families.
WE WILL BE MINDFUL of the honest value received by our customers and our right to an ethical profit.

If you are looking for a Cambridge remodeling contractor then please call 800.286.5959 or complete our online request form.

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Our Customers Say It Best!
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I couldn’t have been been happier with Nick and Pann Home Services
- Chris S.
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They're responsive, professional, knowledgeable, and efficient
- Mark N.
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Josh was extremely professional, efficient, friendly, and informative
- Jay B.
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They came right away and fixed the issue, amazing!!
- Patrick C.
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Pann has a new loyal customer for life
- Chris S.
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Excellent customer service!
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Doesn’t Your Home Deserve Pann?
If you wish to get a hold of our reliable Pann Home Services & Remodeling professionals, then you can do so by giving us a call at (800) 286-5959, filling out our online request form, or visiting us at 126 Inman St., Cambridge, MA 02139. Remember, with us, your satisfaction is always guaranteed. Call or stop on by today.
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